These Terms of Use explain the rules that apply when you access, browse, or otherwise use qelvixa.com.

By using this website, you agree to comply with these Terms of Use and applicable laws and regulations.

1. About This Website

qelvixa.com is operated by Shenzhen Ouwo Culture Technology Co., Ltd., doing business as Qelvixa™.

Qelvixa™ provides skincare products, beauty devices and tools, cosmetics, beauty accessories, and related products through this website.

2. Acceptance of These Terms

By accessing or using qelvixa.com, you confirm that you agree to these Terms of Use.

If you do not agree with these terms, you should discontinue use of the website.

3. Permitted Use

You may use this website for lawful activities including personal shopping, product research, managing an account where available, checking order information, and communicating with our customer-service team.

4. Prohibited Activities

You may not use qelvixa.com to:

• engage in fraudulent, deceptive, abusive, or unlawful activities;
• attempt unauthorized access to our systems, databases, or customer accounts;
• introduce malicious software, code, automated attacks, or viruses;
• interfere with checkout, payment processing, website security, or order-processing systems;
• impersonate another person;
• provide intentionally false payment or account information;
• copy or commercially exploit protected website content without permission;
• use automated scraping or extraction methods in a manner that violates applicable law or our rights.

5. Accounts

If you create a customer account, you are responsible for maintaining accurate account information and protecting your account credentials.

Contact us promptly if you believe your account has been accessed without authorization.

6. Product Information

We make reasonable efforts to ensure product descriptions, photographs, prices, availability, and other information are accurate.

Product appearance may vary slightly due to lighting, photography, screen settings, packaging updates, or reasonable manufacturing variations.

7. Skincare, Cosmetics & Beauty Devices

Beauty products may perform or feel differently depending on individual skin type, application technique, personal preference, and other factors.

Customers should review product directions and precautions before use. Cosmetic and skincare information on the website is provided for general product-information purposes and should not be interpreted as individualized medical advice.

8. Website Availability

We aim to maintain reliable website access but cannot guarantee uninterrupted or error-free availability at all times.

Website functions may occasionally be unavailable because of maintenance, service-provider interruptions, technical issues, upgrades, or events outside our reasonable control.

9. Intellectual Property

Qelvixa™ names, logos, branding, website graphics, product photography, text, layouts, and other protected content remain subject to applicable intellectual-property rights.

No content may be reproduced or commercially exploited without permission unless permitted by applicable law.

10. External Services & Links

Our website may use or link to third-party platforms and services. Third-party websites and services are subject to their own terms, policies, and practices.

11. Privacy

Our collection and handling of personal information are described in our Privacy Policy.

12. Purchases

Purchases made through qelvixa.com are additionally governed by our Terms of Service, Shipping Policy, Payment & Security Policy, and Return & Refund Policy.

13. Changes to the Website

We may modify website content, product selections, functionality, policies, or features from time to time.

14. Changes to These Terms

We may revise these Terms of Use when reasonably necessary. The version published on qelvixa.com will be the current version.

15. Contact Information