Payment & Security

Payment & Security

Qelvixa™ is committed to providing customers with a clear, reliable, and secure online checkout experience.

1. Accepted Payments

Available payment methods are displayed during checkout. Payment options may vary depending on your country or region, currency, device, and payment-provider availability.

2. Payment Processing

Payments are processed through payment services available through our online checkout. Qelvixa™ does not ask customers to send complete credit-card or debit-card information by email, telephone message, or customer-service communication.

3. Secure Checkout

Our website uses encrypted HTTPS connections to help protect information transmitted between your browser and our website.

Payment information may be processed by third-party payment providers according to their own security standards, terms, and privacy practices.

4. Billing Information

Customers are responsible for providing accurate and complete billing information. Payments may be declined or delayed when a payment provider cannot verify payment details or when fraud-prevention systems identify unusual activity.

5. Currency

Product prices and checkout currency will be displayed on the website or during checkout. Currency conversion or international transaction fees charged by a customer's bank or payment provider are outside our control.

6. Payment Confirmation

An order is not considered accepted solely because a payment attempt has been initiated. Orders remain subject to payment authorization, product availability, fraud screening, and order acceptance.

7. Payment Questions

Email: service@qelvixa.com

Phone: +86 184 6620 7878

Customer Service Hours: 8:00 AM–10:00 PM

8. Business Operator

Qelvixa™ is owned and operated by Shenzhen Ouwo Culture Technology Co., Ltd.

Owner / Responsible Person: Chen Chulin
Address: Room 1118, Fuhong Building, No. 120 Yongfu Road, Qiaotou Community, Fuhai Subdistrict, Bao'an District, Shenzhen, Guangdong, China